We recruit people that are self-starters, friendly, confident and know that the small things matter. They are the kind of people that you’ll never have to ask twice, who will always be one step ahead of the client, and will anticipate all questions and concerns. They are passionate, driven, personable and smart. Day in, day out, they represent our standards, our values, and our ethics.
We know that this can be a demanding industry. That’s why we put a big emphasis on looking after our people, nurturing their careers, investing in hundreds of hours of training, instilling a strong sense of pride in their work, and rewarding our people fairly. We avoid hierarchy and stuffiness, and let our managers run their business as if it were their own. We also appreciate that people’s lives change and so we are constantly having conversations with staff to make sure we are aware of what’s happening and how we can help.
Our commitment to flexibility programmes mean that staff can manage their careers in tandem with life changes, and job share, flexible work patterns and career breaks have allowed people to alter their schedule and continue to build their career. When it comes down to it, we want our staff to be happy and satisfied at work, and everything else flows from there.